Privacy Policy

Effective Date: 01.01.2026

LEXI ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the LEXI mobile application or visit our website.

1. Who We Are

LEXI is a ride-sharing platform designed for Egypt that connects riders and drivers through a transparent bidding system. LEXI is available on Android and iOS.

The website serves as an informational and promotional platform only.

2. Information We Collect

2.1 Information You Provide

When you use the LEXI app, we may collect:

• Name
• Phone number
• Email address (if provided)
• Profile photo (optional)
• Vehicle information (for drivers)
• Payment-related identifiers (processed via third-party providers)
• Communications with support

2.2 Automatically Collected Information

We may automatically collect:

• Device information (device type, OS version)
• App usage data
• Approximate location (for ride matching and navigation)
• IP address
• Log and diagnostic data

2.3 Location Data

LEXI uses location data to:

• Match riders with nearby drivers
• Enable ride tracking
• Improve safety and service quality

Location access is used only while the app is in use or as permitted by your device settings.

3. How We Use Your Information

We use your information to:

• Provide ride-sharing services
• Enable bidding between riders and drivers
• Facilitate payments
• Improve safety and prevent fraud
• Provide customer support
• Communicate important updates
• Improve app performance and user experience

4. Firebase & Third-Party Services

LEXI uses Firebase (Google) and other trusted third-party services for:

• Authentication (phone number login)
• Cloud data storage
• Analytics
• Crash reporting
• Push notifications
• Payment processing (where applicable)

These providers process data according to their own privacy policies and security standards.

5. Data Sharing

We do not sell your personal data.

We may share limited data:

• Between riders and drivers to complete a ride
• With service providers who help operate the platform
• If required by law or legal authorities
• To protect user safety or prevent fraud

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your data
• Update or correct your data
• Request deletion of your account
• Withdraw consent (where applicable)

Requests can be made via the app or by contacting support.

9. Children's Privacy

LEXI is not intended for users under the age of 18. We do not knowingly collect data from minors.

10. Website Use

The LEXI website does not require account creation and collects only minimal analytics data for performance and improvement purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on the website and/or in the app.

12. Contact Us

For questions or privacy concerns, contact us at: